How to Edit Learner Information
Update: Currently editting a learners information is disabled. Please contact support
Old: if you need to make changes to a learner's information, such as their name, gender, or date of birth, you can easily do so through the Organization tab on our platform. Follow the steps below to edit a learner's information:
Step 1: Navigate to the Organization Tab
To begin, click on the Organization tab at the top of the page. This will take you to a page where you can view and manage all of the organizations associated with your account.
Step 2: Select the Organization
Once you are on the Organization page, click on the organization that the learner you wish to edit belongs to. This will take you to a page where you can view and manage all of the learners within that organization.
Step 3: Find the Learner
On the Learners page, you can search for the specific learner you wish to edit by using the search bar at the top of the page. Once you have found the learner, click on their name to access their profile.
Step 4: Edit General Information
On the learner's profile page, you will see a header called General Information. Next to this header, there will be an Edit icon. Click on this icon to access the edit page.
Step 5: Make Changes
Once you are on the edit page, you can make changes to the learner's name, gender, and date of birth. Please note that the date of birth can only be changed twice before it is locked to prevent abuse. If you need to make changes to the date of birth after it has been locked, please contact our support team for assistance.
Congratulations! You have successfully edited a learner's information. If you have any further questions or need assistance, please don't hesitate to contact our support team. We are always happy to help!