A new feature of the VB-MAPP App is hiding the learners from the front page of the app for privacy reasons. If you login and do not see your learners, trust me, they are all in the My Org section of the app. The process involves the Org Admin creating a group and then authorizing staff to see or update those records. Only the learners that you are supposed to see will appear on the front screen of the app. Take a look at the links below to see how to manage groups, dd learners to groups and how to authorize staff and start an assessment.
- Add a Learner Group
- Add a Learner to a Group
- Add an Authorized User to a Group
- Start a New Assessment
A dedicated support team member has been assigned to assist with any issues with the site. Jacob can assist with any issue like creating groups, authorizations or adding a new learner. He can walk you through use of the Macbook app available from the MacOS app store, the iphone and ipad app also available at no cost from their respective app stores. Just email Jacob at email@example.com and we will get you live support to help with the new site and mobile apps via a zoom call or a phone call.