If you have forgotten your password or simply want to change your password, you can do so from either the iOS App or the VB-MAPP App Website.

1. Tap Log In in the iOS App or Website

2.  Enter your email address and Tap Forgot Password in the iOS App or website

3. In the iOS App you will need to enter your email again and tap Reset Password.

4. You will be prompted to check you email for instructions.

5.  You will receive an email with instructions for resetting your password.  Click on the link to reset your password.  

This link will expire in 24 hours.  If you do not change your password during this time, you will need to start the process over.

• If you do not receive an email please check your Junk Mail and Spam folders.

6. Once you have clicked the link in the email, you will be taken to a webpage to finish the Password Reset process.  Enter your new password and click Change Password 

Your new password will work in the iOS App as well and on the website.